FREQUENTLY ASKED QUESTIONS

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WE ANSWER ALL YOUR QUESTIONS
How can I reach the campsite by car?
From the South:
Autosole A1 motorway as far as Florence.
Continue on the Firenze Mare A11 motorway and take the Pisa Nord exit. From here take the SS 1 Aurelia state road, following the signs for Viareggio - Massa.
 
From the North:
Autosole A1 motorway as far as Parma and A15 motorway as far as S. Stefano, then A12 Genoa-Livorno motorway. Exit at Viareggio and take the E 80 highway, following the signs for Torre del Lago - Pisa.
 
Once you reach Torre del Lago, turn left at the traffic lights in front of the church and follow the "centro" signs. At the first roundabout take the second exit (tree-lined avenue leading to the sea) and continue for approximately 800 metres. The campsite is on the left.
 
What are the check-in and check-out times?
You can check-in from 4:00 pm till 10:00 pm.
If you arrive later than 10:00 pm you must notify the management in order to arrange your arrival after the reception is closed.
 
Check-out must be made no later than 10:00 am. A supplement will be charged in case of delayed departure. See rates for more information.
  
Is there a silence time?
Yes, from 1:30 pm till 3:30 pm and from midnight till 7:00 am.
 
How far is the campsite from the sea?
The campsite is about 1000 metres from the Marina of Torre del Lago, about 15 minutes walk.
 
Are there equipped bathing establishments?
Yes.
 
Are there public beaches near the camp?
Yes.
 
Can I rent bicycles?
Yes, at the bazaar inside the campsite.
 
Are the pitches shaded?
The more shaded pitches are in the Pool area.
 
Can I bring my dog or cat?
Yes, domestic animals are allowed on the campsite. A supplement applies for dogs. For further information please consult the Regulations.
 
Can I take my dog on the beach?
Yes, but always on a lead.
 
What is included in the price and provided in the housing units? Do I have to bring anything?
For housing units with kitchen inside, the use of kitchenware is included in the price.
The price of bed linen and towels is not included.
You can rent bed linen and/or towels directly at the campsite. Where available, air conditioning can also be rented.
  
How far is the nearest town?
The centre of Torre del Lago is just 2 km from the campsite. Viareggio is 6 km away and is also accessible by bike following the bike path.
 
Is there public transport to/from the major centres?
Yes, you can also get to Torre del Lago by bus and train.
For more information see the Trenitalia website (to/from Torre del Lago station or Viareggio) and the Vaibus website.
 
Is there entertainment for children?
Yes, every day from the third week of June until the first week of September.
 
Is Wi-Fi free?
Yes, throughout the campsite.
 
Is there free access to the pool?
Yes, campsite guests have free access to the pool throughout opening hours (10:00 am till 6:00 pm).
 
How much electrical cable do you recommend me to bring?
At least 10 metres.
 
Where can I buy an electric cable?
At the bazaar inside the campsite.
 
Can I put a tent on my camper pitch?
Depending on your needs, in accordance with the management.
 
I forgot my tent at home, do you sell or rent your own tents?
Yes, you can rent or buy tents at the campsite bazaar.
 
Is there a doctor on the premises?
There isn’t a doctor on duty at the campsite. The doctor is available on call.
 
What should I do, in case of an emergency?
Upon your arrival you will receive a brochure with all the information necessary to know what to do in emergency situations.
 
Is there a maximum number for occupying housing units and pitches?
8 as per legislation for the pitches and up to 6 people in the larger housing units.
 
Do/did you perform disinfestations recently against mosquitoes?
Yes, disinfestations are carried out several times during the year.
 
Can I park my vehicle on the pitch?
Car parking is available, with according rates.
 
Is my accommodation equipped with camping beds or other special equipment for children?
On request you can have camping beds to be used free of charge.
 
Is there enough room inside to put a cot or camping bed?
Yes, in all housing units.
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